The homeowner's warranty insurance that we take out covers you in the case of the unforeseen, so your home can still be completed.
We also have our own building insurance. This is to cover you in case of unforeseen accidents, e.g. fire, that destroys your nearly completed home. With this insurance, we will be able to reconstruct your home and complete it for you.
On the day of the handover, your coverage from our insurance will cease. You will be notified regarding this a week or so before we give you the keys, so you can organise your own insurance for your home.
Serenity Homes offers comprehensive warranties to help ensure your satisfaction with your new custom built dream home.
For all homes, there is a five-year statutory warranty. This covers any defects in the building work. There is also a three-month defects warranty. At Serenity Homes, we want to ensure that you are 100% happy with your build, so please contact us if you experience any problems or issues.
You will also enjoy manufacturer's warranties on the products installed in your home. At Serenity Homes, we try to use warrantied products at all times, so you are afforded better protection against defect.