At Serenity Homes, we understand that the custom design process is a long journey requiring careful consideration. We know that there may be decisions along the way which could result in last minute alterations. We endeavour to be as flexible as possible in guiding you towards your best custom solution.
Our smaller size means we are more in tune with your needs. Rest assured that if you change your mind on a particular product before the build, we can solve this problem easily. We will do a variation of the contract and we’ll simply swap the cost; it really is that simple.
If there’s a newer, better product on the market that will achieve cost savings for you, we can change at the drop of the hat.
If you’ve changed your mind on the design plans, this can also be resolved. There may be redrawing fees and the need to once again seek council approvals, however, we strive to assist you in every way that we can.
There is a multitude of reasons most customers prefer to do business with a boutique builder like Serenity Homes. Flexibility is certainly an important factor. Unlike larger companies, we know that each home is unique to each individual. We focus on every customer at every stage of the journey. With your needs and desires at the forefront of our minds, we can build your dream luxury home together.
Read about our commitment to honesty to discover more about the values that drive us.